Privacy Policy

RetailerShakti is committed to safeguarding its users' privacy. We request all our users to read the following 'privacy policy' to understand how their personal & business information will be treated, as they make full use of our services to their benefit. This policy is applicable only to the website and app operated by RETAILERSHAKTI. Any access or use of RETAILERSHAKTI would mean that you have read, understood and agreed to adhere to all the terms of this privacy policy and our website terms and conditions. In case you disagree to any or all of these terms, please leave this page and do not access or use the website.

Collection of Information

RETAILERSHAKTI collects information from its users when they register to gain access to our services or at other specific instances when they are requested to provide us with their personal & business information. During registration, we ask the users for their name, email address, business information and other personal details. Once a user registers, the user is no longer anonymous to RetailerShakti and it is deemed that the user has given RETAILERSHAKTI the right to publish the desired business & personal details throughout its website and app.

When you are on our website and app and are asked for personal information, you are sharing the information with RETAILERSHAKTI alone, unless it is specifically stated otherwise. Promotions that run on our website and app may be sponsored by companies other than RETAILERSHAKTI or may be co-sponsored by RETAILERSHAKTI and another company. Some or all data collected during a promotion may be shared with the sponsor. However, you can decide not to participate in the promotion if you don't want your data to be shared.

We also gather usage statistics such as pages viewed, number of unique visitors, browser software, screen resolution etc. for analysis that helps us provide you improved user experience and services.

Use of Personal & Business Information

RetailerShakti's primary goal in collecting personal or public information is to provide the user with a customized experience on our website and app. This includes personalized services, interactive communication and other services. Business information is used to verify the user's business type or product dealings across our website and app to fetch maximum business opportunities for the user. 

In order to provide free services, RETAILERSHAKTI displays advertisements based upon the site usage statistics and visitor trends. RETAILERSHAKTI uses user's personal & business information to serve targeted advertisements through its websites, newsletters and customized mailers.

We record buying and browsing activities of our users to provide value-added services to our users. 

Sharing of Information

As a general rule, RETAILERSHAKTI will not disclose or share any of the user's personally identifiable information except when RETAILERSHAKTI has the user's permission or under special circumstances, such as when RETAILERSHAKTI believes in good faith that the law requires it or as permitted in terms of this policy. 

RETAILERSHAKTI only display user email addresses or phone number under the user’s respective dashboard which is accessible only using the login credentials available with the respective users, this is to avoid extraction by automated email extractors or bots. 

RETAILERSHAKTI may also disclose account information in special cases when RETAILERSHAKTI has reasons to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating RETAILERSHAKTI's Terms of Services or may be causing injury to or interference with (either intentionally or unintentionally) RETAILERSHAKTI's rights or property, or if RETAILERSHAKTI deems it necessary to maintain, service, and improve its products and services.

Distribution of Information
RETAILERSHAKTI may, from time to time, send its users emails regarding its products and services. RETAILERSHAKTI constantly tries and improves the website and app for better efficiency, more relevancy, innovative business matchmaking and better personal preferences. Updation of Information

A user may edit his/her account information and profile by logging onto our website and app and/or by sending a request to The requested changes may take upto n days to appear online because of verification process and server cache policies. 

Protection of information

As with all information, RETAILERSHAKTI do not sell any data in bulk to third party that can be misused for telemarketing or bulk mailing or any other wrong purposes. In addition, RETAILERSHAKTI does not sell any user's personal information or business information until and unless it is permitted by the user. Any user statistics that we may provide to prospective advertisers or partners regarding product or service usage on RETAILERSHAKTI website and app is provided in an aggregate form only and does not include any personally identifiable information about any individual user.

We request our users to sign out of their RETAILERSHAKTI account and close their browser window when they have finished their work. This is to ensure that others cannot access their personal or business information and correspondence, if the user shares the computer with someone else or is using a computer in a public place. 

RETAILERSHAKTI takes necessary steps, within its limits of commercial viability and necessity, to ensure that the user's information is treated securely. 

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while RETAILERSHAKTI strives to protect the user's personal & business information, it cannot ensure the security of any information transmitted to RETAILERSHAKTI and you do so at your own risk. Once RETAILERSHAKTI receives your transmission, it makes best efforts to ensure its security in its systems. Please keep in mind that whenever you post personal & business information online, that is accessible to the public, you may receive unsolicited messages from other parties. 

Changes in Privacy Policy

The laid down policy may change from time to time without any prior intimation so please check periodically.

Disclaimer In Respect Of Pharmaceutical Products Available On is a platform to make available pharmaceutical, OTC and FMCG products, Wellness Products to the Retailers, Business Users only and not to the Consumers. RetailerShakti takes documents like Trade Licence, Drug Licence, GST Registration etc to ensure that only Retailers and Business Users get registered on platform and not the consumers. RetailerShakti relies on the authenticity of the documents as provided by the user and does not verify this document, the responsibility related to documents lies on Users only. RetailerShakti will not be held responsible in case it is found that the user has submitted the forged, wrong, document or information, In this kind of cases, the user will be responsible. The Users assure RetailerShakti and hereby agree to abide by and be compliant of all the related laws, rules, regulations, notifications or orders issued by the Government of India or any of its Agencies from time to time. RetailerShakti shall not be responsible for any information/content related to the Medicine(s) and/or Drugs, posted/provided/displayed on our website and app –

User(s) of the website – undertake and agree to INDEMNIFY and hold harmless RetailerShakti or any of its affiliates, directors, officers, employees or representatives from and against any/all losses, liabilities, damages, claims, costs and expenses (including attorney’s fees and expenses, any third party claims), which RetailerShakti may incur or suffer as a result of or in connection with any illegal sales of drugs and/or medicines. RetailerShakti does not display or list or deal the Medicines and/or Drugs mentioned in the Schedule X of the Drugs and Cosmetics Act, 1940. RetailerShakti does not offer any guarantees or warranties on the medicinal products or other products or services displayed or listed on our website – is not liable for any transaction between the Buyers & Suppliers as such, including the sale of any medicine(s) restricted and/or banned for sale by the Governmental or any other Regulatory Authorities. 


By downloading or using the RetailerShakti Mobile app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the mobile app. We are offering you this mobile app to use for your own personal use without cost. You can share the app with anyone via given option in the app or play store link but you’re not allowed to copy, or modify the mobile app, any part of the mobile app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the mobile app, and you also shouldn’t try to translate the mobile app into other languages, or make derivative versions. The mobile app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to RetailerShakti Limited. 

At the bottom of these terms and conditions you will be able to find links to our website where we set out our Privacy Policy and the general Terms and Conditions, which will be relevant if you use the mobile app and applicable on you. 

RetailerShakti is committed to ensuring that the mobile app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the mobile app or to charge for its services, at any time and for any reason. We will never charge you for the mobile app or its services without making it very clear to you exactly what you’re paying for. 

The RetailerShakti mobile app stores and processes the personal data that you have provided to us so that we can serve your need better. It’s your responsibility to keep your phone and access to the mobile app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the RetailerShakti mobile app won’t work properly or at all. 

RetailerShakti may obtain the following types of information from or concerning you or your mobile phone device, which may include information that can be used to identify you as specified below ("Personally Identifying Information") : 

You need to provide certain Personally Identifiable Information, such as your mobile phone number, email and mobile device information to RetailerShakti when choosing to participate in various uses of the RetailerShakti services, such as registering as a user. RetailerShakti App will sometimes access your address book or contact list from your mobile phone for security and identifying your identity. RetailerShakti may also access your location information to provide search results based on your geo location. Location data gathered from a mobile phone is used only to provide search results and is not used in any other manner whatsoever. This information may be compiled and analysed on an individual or aggregated basis depending on the nature of the internal research for the intended service to the users of the App. 

This information may include the products and screens you have viewed on the App and to send you offers and other communications based on the interests expressed by you previously on RetailerShakti App. 

You should be aware that there are certain things that RetailerShakti will not take responsibility for, like the ability to download and store the app on your mobile. The connection can be Wi-Fi, or provided by your mobile network provider, but RetailerShakti cannot take responsibility for the mobile app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left. 

If you’re using the mobile app outside of an area with Wi-Fi, you should remember that your terms of agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the mobile app, or other third party charges. In using the mobile app, you’re accepting responsibility for any such charges, including roaming data charges if you use the mobile app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the mobile app, please be aware that we assume that you have received permission from the bill payer for using the mobile app. 

When you’re using the mobile host function of the mobile app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. 

The mobile app is currently available on Android– the requirements for both systems (and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates, as and when provided, if you want to keep using the mobile app. RetailerShakti does not promise that it will always update the mobile app so that it is relevant to you and/or works with the Android version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the mobile app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the mobile app, and (if needed) delete it from your device.


The terms are incorporated herein in English language and the website does not provide you with a translation of the English language version of the Terms and if there is any contradiction between what the English language version of the Terms says and what a translation says, then the English language version shall take precedence.


The Terms, and your relationship with this website, shall be governed by the laws of India, with regard to its conflict of laws. You and this website agree to submit to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India to resolve any legal matter arising from the terms and conditions of this Privacy Policy.